Privacy Policy

 

 

Last Updated: October 24, 2025

Shamrock Express (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shamrockintermodal.com, use our services, or interact with us through our contact forms, quote requests, driver applications, agent applications, or other communication channels. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

  1. Information We Collect

We may collect information about you in various ways, including:

  •  Personal Information (PII):When you submit forms on our website (e.g., contact forms, quote requests, driver applications, or agent applications), we may collect personally identifiable information such as your name, email address, phone number, mailing address, company name, Employer Identification Number (EIN), driver’s license details, employment history, or other details required for services like intermodal drayage, container storage, or OTR dry van services.
  •  Non-Personal Information:We collect non-identifiable data, such as browser type, IP address, device type, operating system, and website usage data (e.g., pages visited, time spent) through cookies, web beacons, or similar technologies.
  •  Form-Specific Information:For driver applications, we may collect additional details such as age, Commercial Driver’s License (CDL) information, driving history, police reports, and FMCSA-registered physical examination records. For agent applications, we may collect business-related information like IRS paperwork or state filings.
  1. How We Use Your Information

We use the information we collect to:

  •  Provide, operate, and improve our logistics services, including intermodal drayage, dedicated drayage solutions, container trailer storage, and OTR dry van services.
  •  Process and respond to your inquiries, quote requests, or applications for driver or agent opportunities.
  •  Communicate with you, including sending SMS messages related to your service requests, such as shipment updates, delivery confirmations, or application status (see Section 5 for SMS consent details).
  •  Analyze website usage to enhance user experience and optimize our services.
  •  Comply with legal obligations, such as verifying driver qualifications or maintaining records for regulatory compliance.
  •  Prevent fraud, ensure security, and protect the integrity of our operations.
  1. How We Share Your Information

We do not sell, trade, or disclose your personally identifiable information (PII) to third parties for marketing purposes. We may share your information only in the following circumstances:

  •  Service Providers:We may share your information with third-party vendors (e.g., IT providers, payment processors, or logistics partners) who assist us in delivering our services, provided they agree to keep your information confidential.
  •  Legal Requirements:We may disclose your information if required by law, such as to comply with a subpoena, court order, or regulatory requirements (e.g., FMCSA or DOT regulations for driver records).
  •  Business Transfers:If Shamrock Express is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, but we will notify you of any change in control or use of your information.
  •  With Your Consent:We may share your information with other parties if you explicitly consent to such sharing.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your interactions with our website. These help us understand user behavior, improve site functionality, and personalize your experience. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

  1. SMS Communications

By providing your phone number through our website forms (e.g., contact, quote, driver application, agent application, or “Message Us” forms), you consent to receive text messages from Shamrock Express related to your request. These messages may include shipment updates, quote details, application status, or other service-related communications.

  •  Consent:Consent to receive SMS messages is not a condition of receiving our services.
  •  Message Frequency:Message frequency varies based on your request.
  •  Costs:Message and data rates may apply, depending on your mobile carrier.
  •  Opt-Out:To stop receiving SMS messages, reply “STOP” to any message. For assistance, reply “HELP” or contact us at 904-712-3713.
  •  Note:If you prefer not to receive SMS messages, you may choose not to provide your phone number, as it is optional in our forms unless otherwise specified.
  1. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data. Please notify us immediately at info@shamrockintermodal.com if you suspect any unauthorized access to your information.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, driver application data may be retained to meet FMCSA or DOT record-keeping requirements.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  •  Access and Update:You may request access to or updates to your personal information by contacting us.
  •  Opt-Out:You may opt out of marketing communications (if applicable) or SMS messages as described in Section 5.
  •  Cookies:You can disable cookies through your browser settings, though this may impact your experience on our website.
  1. Third-Party Links

Our website may contain links to third-party sites (e.g., rail partners or payment processors). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Please review this policy periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shamrock Express

7033 Commonwealth Ave #16

Jacksonville, FL 32220

Phone: 904-712-3713

Email: info@shamrockintermodal.com

Fill out the form below to request information from Shamrock



    By providing your phone number, you agree to receive text messages from Shamrock Express related to your request. Consent is not required for services. Message frequency varies. Message and data rates may apply. Text STOP to cancel, HELP for help.